How An AI Receptionist’s Friendly Tone Can Alienate The Best Customers

There's an irony involved in modernizing customer communication platforms: Handing off some interactions to AI requires ...

Eli Lilly (LLY) Faces China Trial Security Probe From U.S. Lawmakers

U.S. lawmakers have opened a national security probe into Eli Lilly's (NYSE:LLY) clinical trial activities in China. The ...

Verizon’s CMO On Customer Obsession, Loyalty And Increasing Choice

Verizon Chief Marketing Officer Leslie Berland is spearheading a major transformation of the company's loyalty program, moving away from traditional models. Berland emphasizes a " ...

Built to Last: Helping Clients Create Fixed Income Portfolios for Retirement

A practical guide for advisors building retirement fixed income portfolios that balance income generation, risk management, ...

Unite Group Confirms Total Voting Rights and Share Capital

Unite Group plc ( (GB:UTG)) has shared an update. Unite Group plc has reported its current total voting rights and share capital in line with Financial Conduct Authority disclosure requirements. As of ...