Discover how your loyalty points can unlock big perks in your summer travel plans, even at hotels where you might least ...

Accor uses their loyalty program to give increased access to sports, entertainment and food for travel savvy consumers.

McDonald’s CEO Chris Kempczinski put it bluntly on the Q1 2026 earnings call. The consumer environment is “certainly not improving, and it may be getting a little bit worse.” Higher-income guests are ...

Lufthansa First award space disappeared from partner programs, including United MileagePlus and Avianca Lifemiles, about a ...

The World of Hyatt has several credit card transfer partners. Here's why that's important and how to get the most value from ...

Restaurant operators have spent years finding ways to measure and optimize nearly every stage of the customer journey. From mobile app engagement and online ordering behavior to loyalty participation, ...

Every brand eventually asks the same question: how do we increase the lifetime value of our customers? It's the right question. Repeat purchase rate, purchase frequency and customer lifetime value are ...

A recent wave of restaurant app launches, app relaunches, loyalty upgrades and app-centered promotions shows how quickly the role of the branded restaurant app is changing. For years, the basic ...

Shoppers at the largest grocery chain in the United States are gaining a new way to use the loyalty program points they ...

New Jersey became the latest state to pass a bipartisan law banning surveillance pricing in grocery stores on Tuesday, ...

CLEVELAND, Ohio — Cincinnati-based Kroger has plenty of ties to Ohio. But in greater Cleveland, the store many families grew ...