Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator ...

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

A certified smartphones, tablets and wearables whizz, Adam's been hands-on with tech for more than six years, sharing expert knowledge and buying advice. A smartphone can be a significant investment, ...

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When you hear the name Amazon Prime, your thoughts might first go to quick delivery or technology deals – but that’s just the tip of the iceberg. Its biggest draw is of course next-day and same-day ...

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The telecoms regulator said it had levied its largest-ever consumer protection fine against the telecoms firm.

US waveform disruptor Cohere Technologies has announced a major endorsement of its novel technology by the US Department of Defence.

Virgin Media has been slapped with the media watchdog’s largest ever fine for direct harm to consumers after it was found to ...