"Investigate the cause properly and report back." Have you ever had a boss say this to you when a defect or complaint occurred? I have worked in quality control for over 10 years, and I feel that this ...

The 7 QC Tools are a mandatory topic for the QC Certification Level 3 exam. Because names like Pareto chart, cause-and-effect diagram, and histogram sound similar but serve different roles, many ...

Select the right problems to solve, identify clear owners, put guardrails in place and plan with ongoing operations in mind.

Line up the brains of a fish, bird and a mammal, and something unexpected comes up. You do not see three different answers to the problem of making sense of the world. You see one answer, tilted three ...

Spread the love“`html In any product-driven industry, dealing with product defects is a given. No matter how stringent the quality checks or how dedicated the design team, issues can arise during ...