Medtronic notifies customers impacted by ShinyHunters data breach

Healthcare device firm Medtronic is notifying affected customers about a data breach that exposed their personal data to an ...

ServiceNow and Salesforce shares now look like buys, as 'Armageddon' fears are too extreme, analyst says

A Guggenheim analyst says valuations for the two software stocks are too depressed, even though the AI threat is real Guggenheim analyst John DiFucci upgraded shares of ServiceNow to buy from neutral ...
CIO Dive

ServiceNow, Accenture team up to target enterprise security

Tech vendors are aiming to address security concerns over legacy implementations as agentic AI reaches more parts of the ...
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Decoding ServiceNow SLAs on a Live System: The Relationship Between task_sla (Actuals) and contract_sla (Definitions), Stages, and Pausing

When you open an Incident in ServiceNow, an SLA display appears somewhere on the screen, such as "Breach in X hours" or "SLA Achieved." It is surprisingly difficult to see which table those numbers ...
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Verifying ServiceNow Email Notifications on a Live Instance: Tracking the Flow to Notification Delivery via Tables

In ServiceNow, behaviors such as "receiving an email when an incident is assigned" or "getting a notification when a change is approved" are realized through the coordination of several tables. The ...